Frequently Asked Questions

We're sorry to see you go. However, if you are not receiving the type of value you expect from Renovation Golf, please do ANY of the following:

  • Login to your account on Renovation Golf, click Account from the navigation bar, then Cancel Membership button on the account page.

  • Call or email our member support at 1-877-877-2020 or Please provide your information or e-mail associated with your account and we will cancel your membership promptly.
We at Renovation Golf strive to keep our member subscription fees consistent; however, should any unexpected rise in cost force us to raise our rates, you will be locked it at your current rate. We will NOT raise the price of your subscription.

We understand how frustrating it can be to try to play a video only to see it fail. The most common solutions for video issues are:

  • 1. Clearing the browser history, along with the cache and cookies
  • 2. Making sure you have the latest edition of Adobe Flash, which can be found here -

If the above troubleshooting steps don't fix your issue, try playing the video on a different browser. If you are a Microsoft Internet Explorer user, here are the most common alternatives:

AVG users: if you have issues with playing our videos, certain steps will ensure that the streaming content is not blocked:

  • 1. Open your browser and look for the AVG eyeball icon. Mozilla Firefox and Google Chrome users will find it in the top right-hand corner. If you are using Internet Explorer, it will be in the top center.
  • 2. Click the eyeball icon, then click settings. The settings page will show a list of blocked services. See if our streaming content provider, **, is checked and if it is, un-check it, then click save.
  • 3. Go back to the Renovation Golf website, log in, and give it a try.

If the above steps don't provide a solution, we sincerely apologize. Please send a detailed explanation of what you are experiencing,the operating system/version you are using, and the browser/version you are using and our Member Support team will assist you as quickly as possible.

Simply click on the Videos link in the navigation bar, then filter results by clicking on video type on the left and any videos matching those filters will display.

Most often, frequent e-mails from a particular source can be routed to a junk or spam folder. To avoid this issue in the future, make sure the e-mail address ** is added to your list of trusted e-mail recipients.

If you still continue to not receive e-mails, it could have been an accidental unsubscribing of our e-mail content. Double-check to make sure you have opted to receive e-mails from Renovation Golf. Otherwise, contact Member Support and we will be happy to assist you.

Absolutely. This can be accessed by clicking on the Manage Email Preferences link. Un-check the box next to the prompt "I no longer wish to receive content from this site" and you are all set.

If you would like to edit your current information:
  • 1. Go to
  • 2. Click on ‘Log In’ in the top-right corner of your screen.
  • 3. Login with your current Email and Password.
  • 4. Select ‘My Account’ in the top navigation bar, then select ‘Edit’ from your profile.

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